On October 29th, we held another online Training and Development session, with the special participation of Letícia Herdy Nicolau from GSK, at the invitation of senior partner João Emmanuel Cordeiro Lima, in a conversation about law firms from the client’s perspective.
The meeting provided a rich exchange of ideas on the importance of understanding clients’ expectations and perceptions, strengthening relationships, improving the quality of services, and generating better results.
We thank Letícia for the inspiring exchange and for her generous contribution to our continuous learning. Initiatives like this reinforce Nascimento e Mourão Advogados’ commitment to development, listening, and excellence in the legal profession.
